Frequently Asked Questions

General

• Organizer
• Phone number to the organizer
• About the run
• Relay race
• Date of the run

Registration

• Giving the captain access to edit
• One-time password for editing a team does not work
• Limits of participants
• Individual participation
• Resignation
• Can players' data be entered earlier, before starting registration?

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About the run

• Can a virtual race competitor run along the route of a stationary race?
• Can part of the team run stationary and the other part virtually?
• In which cities does the run take place?
• T-shirt sizes
• We don't have the full squad. Can we take part in the run?
• Does the captain have to run in the first place?

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Virtual race

• I get an error when adding my result in the app
• The result was added correctly and my result is not visible in the results
• In what form can a virtual run be conducted? Do I have to run?

Starting packages

• Starting packages distribution
• Company logo on the T-shirts
• Pick up the starting package in case of resignation
• Relay batons
• Shipping the starter package abroad
• Starting packages

Accounting questions

• Payment term
• Starting fee refunding in case of resignation
• Advance invoice
• Costs of participation
• Other forms of payment
• Does the fee apply to the participation of one team (5 people)?

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Other

• Anonymisation of the results
• Sponsorship or partnership
• A tent at the event for a company
• Recommend a beneficiary